Afficher toutes les photos pour ce type de chambre : Chambre Standard, 1 trÚs grand lit, douche accessible en fauteuil roulant (Mobility, Roll-In Shower)
Chambre Standard, 1 trĂšs grand lit, douche accessible en fauteuil roulant (Mobility, Roll-In Shower)
Holiday Inn Express Charlotte West - Gastonia by IHG. propose une piscine couverte et une salle de fitness ouverte 24 h/24, mais aussi une aire de pique-nique.
Made sure to get room with mini fridge but it wasnât working. Made sure breakfast was included but the pancake maker wasnât working. Made sure on site pool for kids but limited open hours ruled that out.
Staff was very friendly and helpful.
Hotel was clean and smelled clean in all areas.
Breakfast area too small and food wasn't being replenished quick enough.
Unsafe place having a motel 6 next to it drug dealing. Other than that, I have a son with autism and sometimes he has his moments, so there was one night that he spilled his drink on the bed and I went to the lobby to get some sheets. The thing is that this staff member gave me a hard time making up excuses on not fulfilling my request and he got to a point he said âif I want toâ also said that âif I needed the sheets I could look for them earlier since I was coming in and out the whole day from the hotelâ obviously his comment was rude. As far as I know I could go in and out as many times I want without being questioned, plus I clearly said to him that the situation with the sheets was an unpredictable accident with my autistic son. At the end what it seems is that this employee is not considerate with people with disabilities. At the end of this unnecessary back and forth this employee did got the sheets that I needed for my son.
The hotel was under construction, so i imagine there have been updates in the last few weeks. There were small roaches in our room. We spoke with the management and they were very accommodating about it
Me and my wife has been staying here for the past 3 years the people that work there are friendly guy Gary works at night is really cool he's become a real good friend of mine