Our hotel room was really dirty. so much that after I took a shower and walked around the room that evening my feet were black. holes in the sheetrock around the shower, mold in the bathtub. a bunch of yelling coming from other rooms. staff was really nice though. just felt really uncomfortable to stay there. I chalk it up to "you get what you pay for" pics are not what they seem online.
Check in was okay . Receptionists was very friendly but took a while to get to the counter to check us in, and housekeeping was talking trash about other housekeepers in front of us to the receptionist. Elevator floor was dirty and was a little final destination. Room was very cold but thatâs great Texas weather is unforgiving. The room only had one trash can with no liner and there were used water bottles from the previous occupants.
We have stayed here 3 times and the staff are all friendly and welcoming and ready to help. They even remembered us! Every thing is clean. Our mattress was pretty comfortable but could use updating.
Very rude night people as well as fat ass Ruby from day shift not allowing famiky from hours away sit in thr pool area with us since they werent allowed to swim bc they didnt have a room. Looked like blood smeared on the walls outside the elevators and in room phones not working so we had to go downstairs if we needed anything. Breakfast was trash, cereal stale, eggs were in water and salty, biscuits werent cooked fully and swimming area was nasty as far as water damage on ceiling, spa was closed and pool water was COLD. Never again will we stay here
Stay was overall decent, paid for 2 king bed room, given a one king bed room. Talked to front desk about the issue, was told that they would have to charge me extra to move me to two king room.