Our three-night stay was very pleasant. The staff, both at reception and in the restaurant, were personable and helpful, which made our stay more enjoyable overall.
There were, however, a couple of problems. The air conditioning was set to Winter and could not be changed which resulted in the room being very hot and uncomfortable. We were told to turn the air conditioning off and open the window which did help.
The other problem was that the room telephone was not functional. We were told it would be fixed but nothing was done. Fortunately, we did not need to use it and also could have communcated with reception via WhatsApp and the hotel app.
These problems did not interfer with our enjoyment of our days in Barcelona and I would recommend this hotel both for the helpfulness and friendliness of the staff and for its position which is quite safe and not too far from the main attractions.