Riverside is a nice hotel, just a few minutes walk from the centre of Kendal. It has a free parking. The room (one double and one single bed) was spacious. The double bed was rather small and the sheets weren't 100 % clean, but immediately replaced on our request. The bathroom was clean and well equiped.The complimentary full English breakfast was very good, although the fruit salade consisted mainly of apple, apple and apple. Unfortunately one morning the hot water and coffee cans were addled, so the tea tasted of coffee. The staff was friendly and very helpfull. The bar has a nice variety of spirits and draft beers. I can recommend the local Windermere pale, We don't know what went wrong (at the hotel's or at the Expedia's side), but our reservation which we could show was not known at the hotel. Fortunately there was still a vacancy of the roomtype we booked, and we had to pay the originally booked, discounted price. We didn't make use of the gym and the swimming pool, so we have no comment on that. All in all we had a very nice stay and next time we will stay here again.