I made a formal complaint about this because this place was a joke, the picture on your website is not of the hotel, it’s of the place across the street, the lights didn’t work in half of the room, your pictures show a shower, but it’s downstairs and it stinks, there was hair in the bed, the never cleaned the bed, the television had no signal, the water was cold and the sink was clogged and then when I complained the guy told me to call booking, they don’t care, she even tried to put me in a room I didn’t pick, and lied and told me it was the room I picked. I already complained to booking and disputed the charges. Because they should not get away with treating people like that. Clean up and put some lights in the hallways.