The staff was really friendly and accommodating, which made a great first impression. The hotel is conveniently located near plenty of dining and shopping options, so you wonât go hungry or without bare essentials. The beds were quite comfortable, and they offered internet access, but breakfast was just averageâthink muffins and coffee. I opted to eat out instead. One downside was the lack of a refrigerator or microwave in the rooms (though you can find one in the lobby), and there wasnât an ice maker either. It seems like the hotel is still in the middle of renovations, which might explain some of the little inconveniences. Despite that, Iâd definitely consider coming back.
The stay was terrible. The room was dirty the pool was closed and not marked on the website. The breakfast was literally just cereal and a fruit basket. And did not have a refrigerator and microwave available in the rooms.
Will we arrive? The elevator was broken. They told us they didnât have any rooms on the ground floor and we could get a refund. Where were we supposed to go? I asked her the rooms donât have a closet. The rooms donât have dresser drawers. The pool is filthy, and the girl at the desk was not really trying to be of any help to us. You have to ask for towers, even though the hotel is due itâs not ready for visitors.
This property advertises a refrigerator and microwave in the rooms only for me to be told that since they have updated the rooms tbey no longer come in the rooms and the description just hasnt been changed online. Next they charge a $75 fee for missing towels/damages but my room came damaged. The socket in the bathroom did not work, the socket by the desk was hanging from the wall and the bench area by the window has a light above it, and that to was broken....overall spend your money elsewhere
Donât let the renovations fool you. This property was not fit for customers. There was so much it didnât have. No closer, no fridge, microwave or iron. The water was barely warm, the tv didnât work, no dresser for clothes, the ac was either extremely hot or too cold, my key card wouldnât work. The elevators werenât working, the breakfast was served in brown paper bags. Not worth the price I paid.
We had to come here last minute bc a different hotel was infested with roaches, this place exceeded expectations. VERY clean and newly renovated, it saved our night.
The property was opened prematurely. Website said breakfast was included which was why I selected it over a competitor. There was no breakfast service available. The elevator was not functioning. The check-in/out system was not functioning so my request for a partial refund was impossible. The room was small. No refrigerator in room or ice that could be found. Everything was new but it did not meet my needs or expectations.
Was told âwe donât do breakfastâ at check in despite listing indicating free breakfast, the room number was on a piece of masking tape and there was no fridge in the room. Would not stay here again.
The property had my reservation for several months. They even sent me a text the day before the reservation for me to check in. After traveling all day, they werenât even open. The parking lot was empty and a handwritten sign to call to âcheck inâ led to a number that would only text and not talk on the phone. They offered to send me another hotel but Iâd have to pay for it. Expedia made the situation right