2/10 – Matig
24 jun 2025
Room was very humid and smelled of mildew/mold. When we arrived we lowered the AC, but the temp went up 2 degrees before it started cooling hours later and never reached the temp it was set to. We informed the front desk when we noticed the raise in temp. We understood that since we checked in so late maintenance had already left for the day, but through our 3 night stay no one ever checked the AC and the room remained muggy and uncomfortable. The beds were nice, but the floor felt gross to walk on barefoot and tile was coming up in the kitchenette. The check in was fine despite the wait from them cancelling another guests stay due to their deposit payment not going through and from what I understand the hotel was very booked up. They never had enough towels for our room despite the reservation stating we had 5 ppl staying in the room. The first night we had 3 and then 2 the next day. All in all, I will not be coming back to this location. It was not a comfortable stay, but with most of the hotels booked up, it was the only option.
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Gezinsreis van 3 nachten
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