Probably the most run-down Best Western I've been in.
Cons:
- My room was not ready at 3pm; waited 35 min in the lobby.
– Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside)
- Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room.
– No dresser in the bedroom for putting clothes in
– One-ply toilet/sand paper
- Rather noisy from the boulevard and freeway traffic.
- Single, slow elevator services all rooms, with no convenient staircases near the lobby.
– The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled.
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Pros:
- The pool and spa were a good temp and clean
- Breakfast starts at 6am, smelled good, but I did not have any.