Room (and hallways) smell HEAVILY of smoke, please pick any other hotel. When I complained, I was told rooms were sold out (though a simple check online proved otherwise) and that they were trying to address this as this had become a big issue at this hotel. I was told to open the window to air it out in 30 degree weather, and that it would be written up — but no one came to check on the room. I was later placed in another room that was slightly better. We additionally were told that they were checking people into rooms that already had guests inside them, which was causing confusion for everyone the night we stayed here. Receptionists sit on their cell phones and talk to friends while guests are in the lobby, or are generally apathetic. Breakfast also does not open on time - if you advertise a start time at an airport hotel where people have flights to catch, you should probably open at that time. People were waiting over twenty minutes for an oatmeal. There are many other options near the airport (including another hotel right beside this one) — don’t make my same mistake.