The reception was simply great. Very, very, helpful and nice couple (an older man and young lady on duty when we arrived. Entrance of the room was much better then expected. But next morning, everything changed. For breakfast you had to find cups, napkins etc on other tables, since only two seats tables where available ( we where three). The plates where really dirty (if I can post a picture, I will). Breakfast itself was good. Then the evening, the restaurant was even worse.highly impleasant staff, incomplete service (almost no bread with a fondue, no forks, incomplete fondueburner so heat was not adjustable, a bottle of white wine placed car fully near a child, as far away from the adults as possible (nice experience to have to get up for every glass), a desert 'thrown' on the table without any comment while passing by and top of the bill, the bill. Instead of charging the child menu (16,00 for three course) only adult prices (the child is 9). Then up in the bedroom, were there was no toilet paper, glasses from previous night still dirty, room extremely hot (we left the window open, but it was closed). So for sure, although it is a beauty with great view and pool, avoid this hotel.