Not high end property, but meet all the essentials for business traveller. I book a deluxe room which is roomy. Furnishing is not high-end but it is clean and everything works 9(wifi, lighting, bathrooms). Breakfast selection is limited but decent and enjoyable. Easy to call for hail riding and lobby security is very helpful. For the price I paid compared to adjacent 5 stars, it is good value from service level perspective.
Air conditioner was too strong and cold. Better to have more adjustable temperature range for Japanese like me.
Bathroom wasnât bad, but adjusting shower temperature to my favorite wasnât easy.
I hope that bathroom has big bottles shampoo and shower gel. Provided gel container was so tiny.
Overall staff service was good. They were friendly to us. Thank you.
The common areas of the hotel seemed a little dated but it is a nice place, excellent and filling hot breakfast buffet and the location was perfect with the SM Megamall, MRT stations, 24hr food options and laundry places all within walking distance. The staff was so nice, espcially Chell our waitress in the breakfast buffet. She also works at the Starbucks in the hotel. I would happily stay again in the future.
It was all good not until our last night that I forgot to add my husband in the guest list but they know very well that during our stay am always with himâŠ. they charged me additional amount without consideration! I have to reconsider if I want to stay again or not in our next vacation.