I’ve stayed here 6-8 times over the past several years. Previously it was called the Spanish Court Hotel, but I’m told it’s under the same ownership and they simply rebranded it.
Check in staff was friendly but struggled with the software. Spend 20+ minutes checking in after 12 hours of travel, reaching the destination, isn’t ideal.
Check out was similar. Just at 5am as I was rushing to the airport.
The cafe has been enclosed. Tried having a drink in there but it was raining and the roof leaked in multiple places. Service also very slow. Not ideal when you’re selling $16 G&T.
Dinner in restaurant was okay. The service was slow despite them having more workers than patrons. $70 seems a bit excessive for oxtail and 2 Red Stripe, but maybe that’s the typical hotel rate in Jamaica.
Breakfast is difficult for the business traveler because it doesn’t start until 7. Seems like it was 6 on previous trips. Omelet bar is a thing of the past. It was okay, but pretty uninspiring. Again, almost as many works as patrons, but still slow coffee service and I didn’t see one person receive a glass of water.
No update to rooms as far as I could tell, other than a record player and Bob Marley vinyl that was for sale.
Sky bar was completely closed. Not sure if it is to be renovated.
I’ve always liked this place but will have consider other options for future visits.