This hotel is definitely not a 4-star hotel. The parking situation was laughable. They had 5 spots that were always filled (often, per the hotel's own admission, by people not staying at the hotel), so we needed to park on the street and pay the meter during the day.
In our room, the phone was broken. When we reported this as an issue the first day, the hotel stated they would fix it and it still was not fixed when we checked-out. The hot tub was scalding hot, so was not useable.
The staff were not very pleasant. We got different stories from each person we spoke to on the parking situation. One mentioned that we should have received a parking pass for the lot and then could not provide us one when we requested it.
Overall, the location was great, but the other issues surrounding this hotel would cause us never to stay here again or recommend it.