Only thing good about this hotel is it's location right in the middle of Palermo soho. I had book an executive room (and paid extra $ for it) and room was not available so stayed in a different room. Checked-in at 3pm, they were still cleaning and had to wait. Internet doesn't work in rooms... Humid and moisty
Lo unico bueno es la ubicaciĂłn.
Entramos a la habitación y lo primero fue un olor horrible a cigarrillo. Despues todas las paredes sucias y descascaradas, nada que ver con las fotos que muestran en la pagina. El baño un asco, las paredes todas picadas negras y con hongos. La ducha funciona mal, sib presion y con agua fria. Las toallas todas rotas, los almohadones de las camas destenidas por la lavandina. La televisión se veia toda borrosa, el wifi no llegaba a la habitación. En pocas palabras, desagradable nuestra etadia. No se lo recomiendo a nadie!
la recepciĂłn fue bastante rapida, pero de las cuatro personas que estaban en el servicio solo una fue amable y cordial, las demas no (falta de capacitacion paraa ese tipo de trabajo).
con respecto al hotel en si, se nota que jamas invirtieron en mantenimiento, estĂĄ muy deteriorado, hay olor a veneno para ratas.
Mi habitacion no tenia ventana! solo una muy chiquita lo que no cumplia con la minima ventilacion, el tv andaba mal, las griferias del baño estaban rotas, el agua caliente salia cuando queria, las toallas rotas y sucias.
El desayuno bien (normal) y la atencion (vuelvo a repetir) cero onda!
El bar mal (cerveza caliente / natural).
Hotel staff was amazing, but room itselt was disappointing. They had problems with water supply, so we basically could not use shower or toilet for 2 days. Room needs some major refurbishment. It did not look a lot like what we have seen on pictures. The only good thing about breakfast was a nice coffee because the choice was very poor. Even banannas were almost black - not fresh at all.
Friendly and helpful staff and a good location, but this place need some serious maintainance work. The room did not look like anything in the pictures. It was dirty, smelled of mold and very worn down. There was also flies in our room. I can not recommend it to anyone.
Eu quase caĂ umas trĂȘs vezes no quarto porque o piso era enjambrado, tipo um tapete plĂĄstico que tĂĄ Paga um grande buraco, algo sinistrĂssimo! Quarto sem janelas, fiquei com medo de ligar o ar-condicionado. Enfim, me senti roubada, pois as fotos do anĂșncio eram bem diferentes.
We stayed in the retro room. Not like the photos at all. Rooms are very very old. Our ceiling leaked majority of the time. Hard to figure out the air. Always had to call for towels. Shower leaked into the floor outside the sink. We could not wait to leave. It motivates us to get out and do lots of activities because we did not want to be in the room at all.