4/10 – Redelijk
31 januari 2025
Nice staff and food but noisy and bad wifi
Sadly this wasn't a good stay.
I needed to get access to my room earlier. The staff were nice and organised this for me which was excellent.
There was some confusing mis messaging about the wifi when I joined and so I tried to dial down to reception to ask but the phone in the room was disconnected.
When I got onto the wifi the quality was very poor which led to 2 very bad calls with clients. I had to use my phone's signal as wifi in the end but phone signal was bad so this also wasn't good. Wifi was good the next morning so it seems to be inconsistent.
The room was cold and there were no controls for the temperature - found myself getting into bed fully clothed in the evening to stay warm.
Ordered room service which cam promptly and was good quality.
Staff were nice but were missing a lot. A few times not at reception, at the bar or at the restaurant which caused me a few delays.
Worst part was that my room seemed to be over an area where they were banging, moving heavy things every 1-5 minutes from around 10pm to at least 12:30 which meant I couldn't fall asleep.
A combination of room temperature, noise and thin pillows meant I got very little sleep which led to the stay being pointless as I had chosen to stay locally to be fresh for an important, long meeting the next day.
So I won't stay again. Poor wifi and lots of noise at night means it just isn't a good hotel despite the staff and food being nice.
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