Great location on Gran Via (major downtown shopping street). Close to metro, buses. Restaurants all around. Community kitchen is hostel clean, well organized and well used. Free washing machines, a plus. Negatives are cold water only one morning…need paint job in common areas. Strict no early check in rule is a bummer and no safe place to drop off luggage for early arrival. Bathrooms could be cleaner (mildew), and always running out of toilet paper. Other than kitchen no gathering areas to meet other guests. Just a come-and-go place. Once you’re checked in no towel exchange or room cleaning. But clean, simple private bedroom with lamp, shelving, desk & chair & hangers. Very thin walls from room to room.