2/10 – Matig
6 juni 2022
Dirty, malfunction rooms, not safe hotel
Do not go here if safety and hygiene are important to you.
We stayed here for a week. First evening strangers came into our room with their card??? Receptionist responded as if it is a normal thing. Slept very bad because who else can enter the room?
Second night we came home, there was a stranger sleeping in our room?!?! All our baggage was taken out. Receptionist still responded as if it was totally normal. How on earth can you take out all belongings of someone and not even thinking for one moment maybe you are doing something wrong, certainly after what happened the night before??
We got a new room, which had a door between our room and the next room? Because of this you can hear every word the neighbors are saying.
Two other nights the fire alarm went off at 5 am in the morning. Hotel staff said that smoking customers where the cause, which can be totally true, but to me it is weird that it was twice at the same time and twice it smelled like they were preparing breakfast.
Other nights were broken as well, rooms were way too hot. Air conditioning can only heat, not cool. First thing the cleaning ladies did when they came in the morning is opening the emergency doors to let in cold air, seems to me like a clear sign that it is way to warm inside...
Furthermore, the hotel is not clean. There was (black) mold at multiple places in the room and all other dirty stains on the wall. The sink did not work; water could not flush out. Lot of dirt in the corners.
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Reis van 6 nachten
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