On arrival, I was told payment hadn't been received. Payment was taken at time of booking a month in advance however, I still had to supply credit card details whilst they investigated this! Not had any feedback on this but a week later, no funds have been requested so I assume this has been resolved.
Bath in room with shower that is supposed to attach to a fixing on the wall however, no shower curtain and water sprayed everywhere so had to be ultra careful on the wet floor.
Breakfast service was poor. Not enough tables. Two couples having to wait for tables ~ approx 20 minutes. Then had to ask if we could order as despite staff walking passed the table, no one approached for the order. Customers were constantly asking for ~ tea, orange juice, fruit, butter. Service was painfully slow which could explain having to wait for tables to become free.
This is my second visit. The first had same issues but as it's now been taken over, thought it was worth another try but alas, the issues remain the same.
I'm looking for a plus......it is peaceful. A very nice location, tucked away. Although the rooms are dated, the character of the public areas is beautiful.