The woman Laticia, a check in was as friendly as could be. The morning woman behind the lobby desk never bothered to lift her head to make eye contact or offer a greeting.
One of our shower doors practically fell.
Worst stay we have had in a long time. There were ants in the rooms and the staff told us it was our fault. NEVER has a hotel treated me like that. They would be happy to switch us rooms or help us any way they can but not this hotel. I also have a daughter who is special needs and we were hoping to stay another night and the hotel basically tols us they didnt want us to because of the ants. I was in shock. They were also rude to my kids and my special needs girl was being a good big sister and helping our toddler play and the woman told me not to have them on the couch she could understand the baby but not my autistic daughter. No comment on at least being a good big sister or any nice comments at all. Unbelieveable. The front desk was rude in every way not a good place for families. Save yourself a bad stay and go somewhere else. The hotels.com people were super nice and even gave me a credit due to our treatment there. I love hotels
The staff at this hotel are excellent. Theyâre intelligent and knowledgeable. They are a friendly staff from the front desk to the housekeeping staff (they keep a very clean room). I will surely stay at The Hampton Inn in Oroville again - they have a good breakfast too.
The only negative was actually finding the hotel. We could see the building, but finding access to its parking lot was a different story. GPS didn't really help either. There was not adequate signage on the streets to help us navigate through the various parking lots of other businesses to find the Hampton Inn. It took us some trial and error.
Hotel was spotless! Standard room was very nice. I gave 4 stars because the water pressure was horrible! If it's because they want to conserve water, that didn't happen with me because my shower took me 3 times longer to get the shampoo and conditioner out. So frustrating! Also, the bathroom has a barndoor that has an inch opening all the way around it. Don't expect ANY privacy.
We decided to not stay. Homeless encampment next to property. Parking lot smells like urine and room wasnât cleaned and had a weird smell. We walked into the room and with five minutes checked out and decided to stay at feather river instead