didn't get to stay . the smell in the room was terrible I had to go elsewhere and spend more money . when I told the lady that I wanted to cancel and get a refund she told me it wasn't going to work and asked for the room keys . so now I dont think I could get a refund /
Bonnie , the hostile ambassador was really great. Communicated the rules and how everything works effectively. She was attentive about cleanliness keeping a clean environment for everyone .
AsĂ como entre salĂ a buscar otro hotel, no lo recomiendo al solo abrir la puerta mal olor, no se ve nada confiable mi error fue no leer que era habitaciĂłn compartida pero de verdad se ve en mal estado el edificio hasta una arañita tenĂa al abrir la puerta
Went towards the end of bike week and it was a memorable experience. Staff was on their toes and diligent about maintaining the facilities while tending to visitors as well. Front desk staff was very polite, allowed me to check in early after a long drive. Once I got to my room their ambassador, Bonnie, greeted me with a warm welcome and helped get me acclimated to the hostel.
Parking is plentiful, even during a busy time like bike week. The hotel grounds were generally well kept, however the pool and hot tub should be cleaned more frequently when there is an abundance of guest as there was. This didn't hamper my experience much but can be off putting to many.
Overall, always a great experience staying at the hostel. Great staff and meeting new people adds to my beach going experience and for the price, is simply too good a deal to pass up.
Great experience, the staff were all very hospitable and eager to help me upon arrival. The rooms are in a condition much better than others in the area, especially for the price. The best part of my visit was getting to meet Bonnie, the ambassador for the hotel. What a blessing she is to have there, made me feel right at home. She did an excellent job explaining things and was just a pleasant experience overall.
My only suggestion would be for them to have a little more access control. Saw quite a few people in off the street and utilize facilities like the pool and hot tub. Was also concerned in regards to the safety of people and properties in their parking garage. Didn't see many cameras, and there were people walking about all hours of the night. Went out a few time to check my car.
Overall, great experience. I'd give it a 3.5/5 honestly. Will definitely be going there again.
This was my first time staying here and it was such a cool experience I only had two roommates to show up altogether but it was nice meeting new people and Ms.Bonnie was extremely helpful with everything I loved her! Super convenient and affordable for a random weekend trip..and on Easter weekend..such a deal and I will be booking again in the future!!!!
What was forced to pay double for bunk beds after being charged seventy seven one Time was treated like garbage from the person that they called The house manager when we got there The pools and hot tubs closed down the second day from the health department would not return my money.