The Worst Hotel Experience Ever – Avoid at All Costs
This was hands down the worst hotel experience my wife has ever had — booked through Hotels.com, which only made it worse.
Despite good ratings online, everything went wrong. She couldn’t make it the first night and called ahead, but the front desk didn’t understand English and didn’t cancel the reservation.
When she arrived the next evening, tired and called ahead, but the front desk didn’t understand English and didn’t cancel the reservation.
When she arrived the next evening, tired and stressed, they had canceled her second night too — and then tried to resell the same room for $100 more. She had no car and no options, and they kept repeating the same excuse.
To top it off, a drunk guest behind her kept on mocking her “Wow, you’re lucky they’re even letting you stay.” She stood at the counter for over an hour fighting for a room she already paid for. When she finally got it, the room was unbearably noisy — likely next to a boiler or ice machine. She couldn’t sleep at all.
Horrible service, zero accountability, and a total lack of basic decency. Don’t trust the reviews.
Absolutely never again. Zero stars.
