We liked the hotel: the room was clean, the hotel well-equipped, the staff was friendly and the hotel is located near a big shopping mall, restaurants and a metro station with good connection to all parts of the city. However the big negative of our stay was that during check-in our luggage was stolen. Thieves smashed a window of our car, got access to the boot and took out two suitcases with our clothes and personal stuff. They also searched other storage compartments in the car, all within 10 minutes. Although they did not find anything of real value to them, for us it meant huge hassle: police reporting, talking to insurers and getting a temp fix on the car to be able to drive home. It will cost us a lot of money too. The staff reacted very friendly, emphatic and understanding. But it also became clear that we were not the first victims of such a theft. There had been many before us. Apparently local villains stand watch for travelers who arrive with their cars, and do not take all luggage out right away. Even though there were sharp camera recordings of the theft, the police did not bother to come and look at them (only they are allowed to access them). Apparently, if the police catches the thieves, they are back on the streets within days. So be it. This is our issue: if there is this issue, why did we not receive any warning not to leave anything in the car, not even for a minute. No prior email, no warning sign. Surely we would have taken the suitcases. Be aware!