Let’s start with the positives. When we first walked in, the lobby looked fantastic, check-in went smoothly, and we were told our room was ready. The view from our room was absolutely amazing!
Unfortunately, after that, the experience went downhill.
The jacuzzi in our room did not work, we were told that “hot water was expensive.” We also requested additional towels and were told to hang up the ones we had, let them dry, and reuse them. Honestly, that response caught us off guard and was disappointing.
Breakfast was another letdown. The food was not good, and the breakfast window was limited to just one hour, which felt very rushed.
The biggest disappointment, however, was the pool and hot tub. They were absolutely disgusting and looked nothing like the pictures advertised. The pool water had a green tint, and the hot tub had piles of grit and debris sitting in it. On top of that, the water was barely lukewarm, nowhere near hot.
Overall, while the property was an okay place to sleep for the night, it was certainly not somewhere we felt we could relax and enjoy the amenities. Between the broken jacuzzi, lack of towels, disappointing breakfast, and poorly maintained pool and hot tub, the experience did not meet our expectations. The view was beautiful, but unfortunately, that was one of the few highlights of our stay.