Zimmer und Dusche waren extrem klein. Es gab keinen Platz fĂŒr einen Stuhl, Schrank oder Tisch. Eine Klimaanlage war nicht vorhanden. Frischluftzufuhr war nur ĂŒber ein Fenster, dass sich hinter dem Bett befand, möglich.
Sehr gut war das im Preis inbegriffene FrĂŒhstĂŒck a la Carte. Die Mitarbeiter/innen. waren sehr freundlich.
Lovely pub/restaurant with small accommodation, ideal if out and about all day and to come back and have a good choice of food or carvery! Wash down with a well selected bar of drinks . Staff were ever so helpful and service was fantastic! Highly recommend a stay here as a good base to venture off to different places of cornwall.
Having spent years staying in National chain hotels this pub was exceptional & a breath of fresh air. Friendly helpful staff, comfortable bed & clean on suite rooms.
Breakfast was probably the best freshly cooked that I've ever had. 5* for me.
I would definitely recommend.
Booked the Victoria Inn through Hotel.com for Friday after Boxing Day for 1 x night as travelling from Torquay to visit family. The booking process was easy however everything went pearshaped when we needed to cancel due to catching flu virus over xmas.
Called the Victoria on the day to inform them. Member of staff was really sympathetic and spoke to duty managerand was informed that they would put it on the system and i needed to cancel through Hotel.com but as a note was made they would refund cost of stay.
Informed Hotel.com and explained situation. I am now receiving contradictory information from both the Victoria and Hotel.com.
Hotel.com stating the Victoria will not refund and the Victoria stating that Hotel.com need to contact them in order for refund to be made.
I have saved all emails from both parties and cannot believe that such a simple request is now a task.
Please both sort it out between you and refund my aborted stay.
Check in service was very flexible and the phone staff and Paul were extremely helpful and made our late arrival stress free.. The room was comfortable and clean but a bit dated & unfortunately the toilet seat was very stained and gave an initial impression that the toilet was dirty so would suggest replacing as soon as they can.. Breakfast options as suggestion for Children/teenagers could offer Pancakes .. Area is very quiet at night where the rooms are and plenty of amenities locally
Unfortunately, the expectations were not so surprising in the room and the breakfast did not seem so fresh either.
The staff was very kind and helpful in everything and I can say that the staff deserves 5 stars.
Staff where very friendly and helpful. Breakfast was excellent. Superb english fry.
Room big, airy and spotlessly clean. Very quiet even though incorporated into a pub. Would definately recommend.