I arrived at the hotel to find that they had no trace of my booking at all. They saud that they had been full for the last week. They said that the problem lay with hotels.com. I contacted Hotels.Com in Switzerland and received no help, In the end I found somewhere else to stay at great expense. I was told that hotels.com would follow up with me and I have heard nothing. I require an explanation, an apology and a complete refund.
The hotel was exceptionally clean. We enjoyed the staff as they we friendly and helpful. Our only issue was that they did not have airport pick-up since the driver was on vacation.
First class facilities but not a lot of stores or restaurants in the general vicinity. Of course there is a restaurant in the hotel and the breakfast options are excellent.
The cost of taxis to / from the airport should be about 3,000 CFA.
AC in the room does not go below 22deg. AC in the dinning room didn't work so you had to sweat while eating. The only place to get wifi is down in the lobby area.
Forget the WIFI, some times works in the lobby area, in your room stand by the door to get perhaps one bar. Be very careful of sitting out on the terrace at dusk for mosquitoes and the island is prone to cerebral malaria which is one of the worst strains. Only 1 English channel on TV (CNN) so bring plenty of downloaded stuff because you won't be able to download once there.