Extended my stay due to pandemic and chiang Mai bring safer than other locations. The room was decent, though the in-room safe needed replacing and the air con in the living room started to leak water into the living room. There was also an issue with ants invading the kitchen area. The staff were quick to address all the issues and assist with some business I needed to take care of. It's a decent hotel in a great location that's dealing with a global pandemic. For the value for money, I could and have done a lot worse.
The location is excellent, staff are very helpful and attentive and while the hotel is showing its age a bit, and the quality of the sofa and chairs aren't high quality, if you're looking for a place within walking distance of great shopping and restaurants, as well as parks and night life, you could do a lot worse. The place isn't perfect but it's good enough that after 13 nights, when plans changed, I decided to book another 9 nights rather than look elsewhere. I'd book here again, too.