We have stayed at another 21C Museum Hotel and had a wonderful experience, but this one was just ok. Pros: Good service at check in and the gallery was excellent. Cons: room was freezing, heat kicked on if you tried to turn the air up from 68. When we pulled up so my husband could drop me off, I let the valet attendant know we would be self parking and he just rudely walked off. The bathroom had mildew and frayed towels. Beds and pillows were so uncomfortable. Not their fault, but downtown LEX is crazy loud at night. It didnât quiet down until 3 am. We wonât make that mistake again.
These folks went out of their way to make our stay pleasant. When they found out it was my birthday, they even sent up champagne! The bathroom was so big you could dance in it. Love the blue penguins stationed like hall monitors!
We love this hotel. We've stayed at three 21c Museum Hotel's so far - Lexington, Louisville, and Cincinnati - and this one is by far our favorite. Lovely rooms, nice view, and an easy walk to the best restaurants and bars in the city.
I stayed for a long weekend to do the bourbon trail. The property is located perfectly in the heart of restaurants, nightlife. Easy access to the freeway, or to get to distillery row. Will absolutely stay again if I come into Lexington.