NYX Tel Aviv is our favorite place to stay in Tel Aviv. We love the location, easy access right off the highway, free or pango parking on the street readily available. The staff at the hotel are great. They are very welcoming and provide a first class experience. The only negative is sometimes the prices are high. Leonardo Advantage Club site while it should be cheaper for members is in fact much more expensive than booking through hotels.com. That's why we booked it this way. We look forward to future stays.
The hotel and the amenities were OK. But the staffâŠ
The first thing was that I had e-mailed them the address that I needed for the invoice twice before checking out. I also spoke to the receptionist to ensure they had received it and would include it - only to find out afterwards that they had not. When I asked them to please remedy their mistake, I was informed this wasnât possible. They ultimately found a way to include it, but only in a way that will cause issues with accounting on my end.
I had also left a pair of Bose headphones on my desk in the room which I had closed. I noticed this when I got to the airport and informed the hotel immediately via mail and phone. Three days later, I was informed that ânothing was foundâ in a tone that suggested very little ownership of the situation.
Exceptional value hospitality suite, drink coupons and incredible breakfast. Great staff, free nespresso in room and lobby, free water. Nice rooftop bar. Great location, safe, hip, well appointed and modern. Super choice and value