did not have music on the pool area , room service did not clean the room not a single time wile stay, front service never answer a phone to get location if you young no suggest to stay there
We ate in restaurant 3 times. service was slow. Had to ask for milk for coffee 3 times. They didnt check on us throughout our meals. Front desk people were excellent. There was confusion about the towel cards.
The view was breathtaking, and the staff was very cooperative in getting us the best room available (after booking on short notice). Some of the facilities are under renovation, but I really liked the extras (free water craft, table tennis, and board games) for all. I want to go back.
Employees were pretty short and rude. Only the lady who helped us check out seemed happy. They gave us a semi dirty floor towel which we didnât think was a big deal but then they wanted to charge us when we checked out. I donât want to spend my money in a place that is making me feel like an inconvenience.
el personal de recepciĂłn son muy estrictos en la toma de decisiones, no tiene nada de cortesia, muy buena atenciĂłn en el restaurante, hubo mucha bulla el sĂĄbado por noche, no dejaron dormir