The Constance, The Whitlock, & The Dewey By The Lenox Collection
The Constance, The Whitlock, & The Dewey By The Lenox Collection is a great choice for a stay in Lenox. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and cross-country skiing are nearby. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
66 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
What to do
Fitness classes
Pilates classes
Yoga classes
Free use of nearby fitness center
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Ice skating nearby
Services
Front desk (limited hours)
Concierge services
Wedding services
Facilities
Library
Fitness center
Banquet hall
Accessibility
Thin carpet in room
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Local maps
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
State tax ID - C0005001520
Also known as
Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection
Frequently asked questions
Does The Constance, The Whitlock, & The Dewey By The Lenox Collection offer free cancellation for a full refund?
Yes, The Constance, The Whitlock, & The Dewey By The Lenox Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Constance, The Whitlock, & The Dewey By The Lenox Collection?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Constance, The Whitlock, & The Dewey By The Lenox Collection and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. The Constance, The Whitlock, & The Dewey By The Lenox Collection also has a fitness center.
What's the area around The Constance, The Whitlock, & The Dewey By The Lenox Collection like?
The Constance, The Whitlock, & The Dewey By The Lenox Collection is a short 11-minute walk from Shakespeare and Company and 2 minutes' walk from Lenox Library. Travelers love the hotel's prime location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Jan 2, 2025
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Great location. Easy walk to restaurants
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Perfect
Incredibly helpful staff. The room we had was very comfortable. The access to downtown restaurants and shops was exactly what we wanted. Even with cold weather, we were able to walk everywhere we want to go. We will definitely be looking at staying at the Constance again when we travel to the Berkshires.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
It was amazing! The staff was incredible, the room was very clean and cozy, and overall was a great place to stay. Loved it here!
Lorelei
Lorelei, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Donald
Donald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Marlene
Marlene, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
We absolutely loved staying at the Whitlock in Lenox. A beautiful inn with the coziest feel. Great spot on the Main Street of the town.
Olivia
Olivia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Jeannette
Jeannette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Anna
Anna, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
Room was gloomy. No mirror except above bathroom sink.
Coffee at breakfast was tasteless and breakfast uninteresting.
Eileen
Eileen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Wonderful Weekend Away
Wonderful stay at the Constance. Staff was universally terrific, great location and an Inn full of character.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 27, 2024
Never again
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 22, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Nice 3 night stay at at the Constance
We had a lovely deluxe king second floor room at the Constance. Noah was friendly and at the desk til 10pm. The bed and pillows were comfortable, nice size TV with built in Roku to access your streaming services, and easy temp control in the room. The continental breakfast was convenient, as was the free coffee and snacks throughout the day. It is a beautiful old house, and it was a 4.5 star experience. Lenox is lovely, we especially enjoyed driving up to Williamstown, seeing the Clark Institute, and driving part of the Mohawk Trail. The Norman Rockwell museum was great but too crowded on a weekend. We enjoyed the Mount, and an interesting tour at Arrowhead. There is a lot to do in the area. We would gladly stay here again.
Bernard
Bernard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Fall beauty in Lenox!
Great experience! Town so full of Fall color. Nice rooms with balaconies. Close to many activities.
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
We stayed at the Dewey, very beautiful area. Walking distance to restaurants.
Pammy
Pammy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
New England Holiday!!
Very beautiful environment.
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2024
It was very nice for the most part, but we couldn’t control the heat very well and for October it was a little in between chilly and hot.
Wayne
Wayne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
Friendly staff. Quiet and comfortable
Robert
Robert, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 7, 2024
The property was a lovely old establishment, originally built in 1825. The rooms were quaint and lovely and had upgraded,,modern but small bathrooms. It also has a lovely large porch that looks out over the Berkshires.
If you have a hard time walking or climbing stairs, please be sure to ask for a room on the first or second floor. the climb up to 3 is a little tricky.
The parking is a bit tight as well.
All in all though, the staff goes out of their way to make you stay pleasant and memorable.
Joyce
Joyce, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2024
Heather
Heather, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 5, 2024
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Sheila
Sheila, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 27, 2024
Check in person very nice and did help. Room temperature not controllable. No person in the facility. Had to go to Constance for assistance. Bed tilted and could not be changed. The parlor set up