The resort promised a spa that no longer existed. A bar that no longer existed.
Breakfast was very basic.
Long-term construction was taking place across the road, and in the road, outside. There was constant noise of digging and the beeping of vehicles backing up.
The property shows signs of aging and neglect. The pool desperately needs work. The many boardwalks need maintenance (replacement of rotting boards) and repainting. There are clumps of grass growing though the tennis court.
On a micro-level, upon registration I received an email inviting me to book a session in the spa that I subsequently found no longer exists. I asked for an external lamp to be replaced so I could read outside my room. That didn't happen. My next door neighbors talked and smoked until 1 am, so I couldn't sleep with my window open. At 7 am, they were at it again. The large pool enclosure, with a 60 ft pool, was still limited to 10 people - likely a COVID-era limitation that has never ben updated.
In all, a combination of problems. The property is run-down. Between the property and Expedia there is a breakdown in communication, or responsibility, such that a case could be made for misrepresentation, or false advertising. And the property fails to communicate, or uphold, appropriate behaviour among its guests.
I will not return to or recommend this property.