I was very surprised, I have never been in a hotel where I felt so unwelcome. The staff didn't even say hello not even good morning etc. They always looked away immediately and avoided eye contact, maybe it was because of my skin color or I misinterpreted it and it is the culture of Korea wich i doubt. However, I was shocked and speechless about this behavior. They were very distant and cold, i thought I had arrived in North Korea. I have never felt so uncomfortable.
To be fair the women were the most friendliest and polite. The English of most of the staff was very poor even the staff at the 7/11 had better English. I've been to well over 150 hotels so far and have never had to give such a bad review.
The room was very old but modernized and clean and the bed was comfortable. The breakfast was ok on average. Anyway, it was the last time in this hotel. I would gladly pay a more money and feel comfortable and welcome in a 4 or 5 star hotel.
The service was top-of-the-line and the cleaning lady was one of the nicest old ladies Iâve ever met.
The breakfast was also really good and the staff always ensured that you were satisfied and that all your needs were fullfilled and helped you to the best of their ability.
I would absolutely choose Golden Seoul again.
Wonderful trip to Jeju staying at Hotel Leo with my mother. I highly recommend it - close to the airport and a lot of restaurants in the street and nearby! One person at the reception has been very kind with us and helpful!