Very basic ,one plug socket in room ,tea and coffee available but no milk or spoon ,sliding barn door for toilet ,no handle and not closing properly ,bed very firm
Arriving to an arrogant receptionist who even canât speak English properly in UK and demanding security deposit in cash ending with terrible manager response and response while checking out. They allow marriages in their small bar area and I believe the hotel was just a 7-9 bedroom property with terrible odour, fuse lights and unprofessional staff however they mentioned outside that new management has take over. I would recommend to edit those remarks to goons has takeover.
I wasnât able to stay here. I arrived to be met by a very rude and unfriendly person who told me the system was down and she couldnât find my booking and that hotels.com would refund me. This was close to midnight and I was made to drive 3 hours back to Manchester. AVOID AT ALL COSTS.
Charged me for a deposit, then on checkout, proceeded to charge me again for another deposit of the same value instead of refunding me. Waited 2 hours to sort, was then told that it has been refunded, just to find out that the original deposit hold had been taken away, the extra deposit total still stood?! Seemed like an absolute scam. Wouldâve recommended this place if it wasnât for the deposit saga. Unreal
I booked a "Large Family Ensuite" with 1 Queen Bed and 2 Single Beds for my cousin's family (2 adults and two kids) for 1 night on 31st May 2025, as this is close to my home.
After checking in the front desk attendant lady showed us a very small double bed room with hardly any space on the sides, and said this is the only room available right now and there is extra ÂŁ40 charge if you want the room that was booked. We showed the booking confirmation and after conversation with the manager they gave us the room we had booked.
After all the argument and rudeness from the staff, they gave us a room with stinking toilet and no shower gel and towels.
So disappointed with experience with this visit. It did not worth the money and time we paid for.
Only positive the staff were nice. Beds awfully hard - like not just to taste hard but hard like on a board hard. No light in the bathroom. Safe at head hight so you bang your head on it all the time. Not to clean. Holes in the laminate flooring. Beds crammed in and a wardrobe in a truly stupid position across the window. Honestly it was poor - we wonât return.
Quaint, but not super clean. The showers werenât super functional and had moldy edges. The flooring wasnât laid properly, so there were gaps between the laminate panels.
The worst stay I ever had thereâs no light in bathroom and in room it self we have managed on our phone lights. On top of that the heaterâs didnât work there and the bed is so hard that we canât even sleep.worst ever experience.
I stopped here last-minute as I just needed a room for the night that had parking while working in the local area. It's a basic hotel, but it was good value - the room was comfy, and the staff were friendly. It's probably not a hotel to holiday at, but as a bed for the night it's ideal. You can park right in front, and it's right on the main road, so very convienient and easy to find. There is also a bar, but I arrived late, so it was already closed.