2/10 Médiocre
8 août 2025
Disgusting, dirty pool !
This was by far the worst place I've ever stayed at . The pictures and advertised amenities are false. I booked a room from july 30th to August 4th for a girls trip to Sacramento from Washington state with the understanding my daughter could swim everyday we were there well upon arriving the pool was disgusting with dirt , green algae abd garbage floating in it and obviously hasn't been cleaned all year . The office or website didn't have anything posted the pool wasn't open if that wasn't enough the door wasn't sealed an the way so it had a crack at all time when closed so we heard every sound from outside and we had spiders in our bed , the floors have cracks , the bathroom door wouldn't stay closed while showering ( with kids in the room ) , the view was a run down building ( maybe old hotel ) with mattresses scattered outside . I asked for a refund the next morning because we got there at 1am ( got zero sleep due to noise ) hotels.com wouldn't refund and called motel 6 and they refused to refund so we could go to a functional hotel with a clean pool even after pleading my case and seeing the pictures I took and sent to hotels.com . The only thing dinner was a 50 dollars credit to one key cash no offer to go to another location or discounts , room upgrade absolutely nothing from motel 6 . I didn't have the funds to leave w/out refund so we were basically stuck and our stay was awful so we stayed off property during as much of the day as possible, my daughter was so sad
Sian
Sian, séjour en famille de 5 nuits
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