Excellent staff
Room very large
Hotel look so a bit tired and showing itâs age
Beds not so comfortable, springs creak and pop and are uneven
Still, ok for the price and close enough too malls
They didnât clean the shower room and I couldnât flash the toilet because it was broken and they didnât fix for long time.
The front receptionist wasnât nice I told him about bathroom and toilet but they didnât do anything.
They need to fix these and I found west makati hotel near a max inn. They were cheaper and nicer so I moved hotel.
I had a problem with the aircon in my room. The Hotel Manager on front desk was a lovely lady. Really caring and put the problem right on the spot. Gave me another room and helped me move my luggage.
Receptionist not that friendly. Good breakfast. Room small but clean. Shared toilet and shower very hot like youre in a sauna. Close to evrything. Easy to find.
In my more than 3 weeks of stay, SERVICE was excellent and very professional. Staff were very helpful and very courteous, specially Ms. Amor Cantilla the manager who has great public relations. Rooms and Lobby's were very clean. Perfect amenities and great location. Price is just right. Exceeded my expectations. Would recommend to my friends in the US.
Roberto
4/10
Staffs are friendly and accomodating but I think the hotel needs to be renovated. I cant even have a comfortable sleep at night cause the rooms is stuffy and the a/c need to be replaced.