The Leo House is a mixed bag. The comfort depends on find their restrictions, and what staff you encounter, and fellow guests.
When you check in, you need to sign a release waiver, and fill in your email address. This felt sketchy, because Hotels.com generates an anonymous one for a reason. The guy at the desk seemed intent on just _getting over with it_, and rolled his eyes at my questions. He didn't seem friendly to me or the other guests.
It’s required to turn in your room key over to the reception desk any time you leave. You’ll be able to get it back when you re-enter and mention your room number to the reception. This, too, seems sketchy (not to mention unsafe) as heck. They may have a reason for it (maybe there’s a history of people losing their keys), but this seems to be a strange and dogmatic way of moving a problem to the guests.
There was also something about guests not being able to enter after 12am… Sometimes? It wasn’t really clear why, but it seemingly had something to do with the desk being occupied by security during that time, and not reception personnel.
Generally, the staff is kind, compassionate, and helpful. Except for the guy that checked me in, everyone I met seemed friendly.
The room has a loud AC (aimed at the bed), and is super noisy. You also *will* hear your neighbours. Showers are shared.
This may be great in the off-season, but in the summer I would hesitate to recommend it.