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Marriott Syracuse Downtown

4.0 star property
Historic hotel with restaurant, near Onondaga County War Memorial

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Syracuse Downtown

Exterior
Terrace/patio
Exterior
Lobby
Club Room, 1 King Bed with Sofa bed (Hearing Accessible) | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Connecting rooms available
  • Parking available
  • Air conditioning
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour business center
  • Conference center
  • 21 meeting rooms
  • 24-hour front desk
  • Garden
  • Computer station
  • Snack bar/deli
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Coffee/tea maker
The price is $155
includes taxes & fees
$135 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, Multiple Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Sofa bed
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Sofa bed
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Club Room, 1 King Bed with Sofa bed (Hearing Accessible) | Pillowtop beds, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Sofa bed
Blackout drapes/curtains
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Sofa bed
Blackout drapes/curtains
  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, Multiple Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Syracuse Downtown Hotel and Suites

Free breakfast
Parking available
Free WiFi
Connecting rooms available
8.4 out of 10, Very Good, (373)
The price is $144
includes taxes & fees
$125 per night
Dec 15 - Dec 16
Best Western Syracuse Downtown Hotel and Suites
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About the neighborhood

Map
100 East Onondaga Street, Syracuse, NY, 13202

What's nearby

  • The Oncenter - 5 min walk - 0.4 km
  • Landmark Theatre - 5 min walk - 0.5 km
  • Armory Square - 8 min walk - 0.7 km
  • Syracuse University - 3 min drive - 1.8 km
  • Carrier Dome - 3 min drive - 2.0 km

Getting around

  • Hancock Intl. Airport (SYR) - 10 min drive
  • New York State Fair Station - 10 min drive
  • Syracuse Regional Transportation Center - 11 min drive

Restaurants

  • ‪Cafe 500 - ‬2 min walk
  • ‪Salt City Coffee & Bar - ‬4 min walk
  • ‪Eleven Waters - ‬2 min walk
  • ‪Ale N Angus Pub - ‬4 min walk
  • ‪Cafe Kubal - ‬4 min walk

About this property

Marriott Syracuse Downtown

At Marriott Syracuse Downtown, you'll be just a 5-minute drive from Syracuse University and Carrier Dome. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this historic hotel include a snack bar/deli and a garden. The helpful staff and location get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 315 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total, up to 30 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (USD 19 per day)
  • Onsite valet parking (USD 27 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • 24-hour business center
  • 21 meeting rooms
  • Computer station
  • Conference center (34517 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1924
  • Garden
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient showers only

Special features

Dining

Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast only. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18 per person
  • Safes in guestrooms can be used for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 19 per day
  • Valet parking costs USD 27 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Frequently asked questions

Does Marriott Syracuse Downtown offer free cancellation for a full refund?
Yes, Marriott Syracuse Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marriott Syracuse Downtown?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Marriott Syracuse Downtown?
Yes. Self parking costs USD 19 per day. Valet parking costs USD 27 per day.
What are the check-in and check-out times at Marriott Syracuse Downtown?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Marriott Syracuse Downtown?
No, this hotel doesn't have a casino, but Point Place Casino (22-min drive) is nearby.
What is there to do at Marriott Syracuse Downtown and nearby?
Marriott Syracuse Downtown has a 24-hour fitness center and a garden.
Are there restaurants at or near Marriott Syracuse Downtown?
Yes, there's an onsite restaurant, Shaughnessy's Irish Pub.
What's the area around Marriott Syracuse Downtown like?
Marriott Syracuse Downtown is a short 4-minute walk from Onondaga County War Memorial and 5 minutes' walk from The Oncenter. Travelers say that the hotel is in a great location.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Poor check in timing
Two issues with my stay at Marriott Syracuse: the first is that I phoned the hotel for early check-in and they told me to arrive in 30 minutes. I arrived in 40 minutes and had to wait an additional 45 minutes for my room - even later than 4:00pm advertised check in. The other issue was so strange … a very bright light in the room flashed every hour all night. It was noiseless but bright enough to see through closed eyelids. Not outside. Reported this upon checkout.
Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Just the best!
Rome, Thaddeus, Mandi, and everyone in the restaurants were just so friendly and professional. Beautiful hotel and wonderful history to keep us busy while walking around the property.
Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with truly friendly staff
Eric J, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Yvana N., 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room was noisy-banging doors, barking dog nearby, could hear thumping of music from event above (it stopped on time, thankfully). Felt gloomy and got a dark room with little views.
Inderpal, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Yolanda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jorge Andres, 1-night trip
Verified Hotels.com guest review

4/10 Fair

When I arrived late because of my flight being delayed I was dropped off by an Uber at 1:15 AM with my bag. I rang the outside doorbell to get in and no one responded. I knocked and tried calling the number on the valet stand but still got nothing. I was quite scared as a solo female standing outside in the middle of the night and no one around. Finally someone from the front desk saw me and came and let me in. He was very non chalant, said the buzzer was broken, didn’t offer to carry my bag up the steps and didn’t seem to care when I told him I was getting very panicked outside. It wasn't a very good way to start a trip that was very stressful to begin with to see my very ill father,
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stop along the journey
We travel between Boston and Toronto often and need to stay over one night at the midway point. Many hotels are hit and miss but this one was perfect for our family. Historic charm, cleanliness, great service and friendly staff and all at a reasonable price. And its downtown - so a great opportunity to check out the beautiful city of Syracuse.
Norm, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The property itself was fine. My room had 2 broken lamps, toilet paper holder fell off, sticky surfaces, knock on my door @ 855am w/no announcement then someone entering my room. I addressed these issues with the MOD and hopefully they will get taken care of.
Laura, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Name says Marriott but it's not like a Marriott
I have never stayed at a Marriott that didn't have a pool and didn't have a taxi stand. Not only did it not have a taxi stand but when you ask the manager to call you a taxi, he sends a text message and when they never reply after over 30 minutes, he doesn't do anything except tell you to take a bus but if you go to the Valet manager he gets on his cell phone, gets through right away and a taxi is there in a few minutes. Bizarre. I have never seen a Marriott more understaffed. Only one person working at the front desk. To get your car from Valet you have to text (there is no other option for some bizarre reason) and when I did so, car was not ready after 20 minutes and I had to pay for the Valet at the Valet, it was not charged to the room which I have never seen before at a Marriott before, it's as if, this isn't a real Marriott.
Robbie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful historic hotel with modern amenities and very comfortable bed. Good restaurant options to chose from.
Laura, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Cool, historic building. Great bar downstairs. Clean room.
Brett, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The parking garage is a block away from the hotel and adjacent to new construction and the transit center. Due to road closures for the construction project, vehicle and pedestrian traffic are limited. At times I didn't feel safe accessing the garage. Stay alert of your surroundings.
Karinda, 2-night trip
Verified Expedia guest review

2/10 Poor

Horrible and unforgivable . I pre-paid for a large room with sofa bed on their club floor, but was given the smallest room in the building and not on a club floor. When I asked to be moved to the correct room, they had me prove that I had booked the bigger room. Instead of looking at their computer screen to see that they were wrong they made me pull up my reservation on my phone and show it to them! This is the height of unacceptable service. After that, the staff had the gall to move me to the exact same room as the one I had previously been in. They are either incredibly shady or not capable to do the job they were hired for. We are talking about a $270 a night difference. When I went back down to find out why they put me in the wrong room for the second time I found one front desk person that saw that I had received the wrong room and terrible service. He tried to correct everything but then his manager, Christina, came over and royally messed everything up. I was supposed to check out the following night but the next morning I received a phone call asking me why I had not checked out already. When I explained that I had reconfirmed the extra night with the kind front desk clerk, then with Christina, the person on the phone once again, acted very shady And insinuated that I was lying. I went down to the front desk to sort it out, and Christina told me that I was not telling the truth. I told her to review the video while I waited. I will never return.
John, 1-night trip
Verified Expedia guest review

4/10 Fair

Keegan, 1-night trip
Verified Expedia guest review

6/10 Good

Trena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Historic and hospitable
It is a beautiful and historic building. Morning coffee service needs to be more readily available, that is definitely a drawback to the location, but the pub spot for a quick bite is great. Rooms are great and updated.
Laury, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was exceptional. Very kind and respectful. Valet parking was efficient and orderly.
Sandy, 1-night family trip
Verified Expedia guest review