I hope this message finds you well. I am writing to express my disappointment regarding my recent stay at your hotel. Unfortunately, my experience was far from what I had anticipated.
Upon check-in, I found the staff to be quite unfriendly and unwelcoming. There was a lack of guidance regarding the location of my room and the elevators, which left me feeling confused and unwelcome. This treatment made me feel unimportant and disregarded, which is not what I expect from a hospitality establishment.
Regrettably, due to this experience, I have decided that I will not be returning to your hotel in the future. I hope you can address these issues to ensure that future guests have a more positive experience.
Thank you for your attention to this matter.
Feel free to reach out to me for Any further details.