Spent a few nights here earlier this month.
Hotel has a great location, just a few minutes' walk from town, and was very quiet. The staff were friendly, professional and helpful. We booked a day trek through them and we loved it.
However, our first room was absolutely filled with mold, so we requested to be changed to another room which still had mold, but was much better. (Keeping in mind that it is very cool and humid here, and most buildings we went into all had visible mold.)
The breakfast included in our stay were delicious - one of the best Pho we've had in Vietnam!
For the money, this place is good on a backpacker's budget or if you're not wanting to spend much money on accomodations; want to be close to town yet in a quiet area.