They didn't give us the correct room initially. We asked for a king non-smoking, and they gave us a smoking room with 2 beds. Almost everything in there was broken, and I mean everything. The toilet, tv, bedframe, sink, mirror, etc... When we asked to be put in the room we booked, they told us the reason they didn't is because something in the kitchenette was broken. So they knowingly put us in the wrong room. Then, when they moved us back to a king non-smoking, there was no kitchenette. But of course, we're getting charged for that same room which is irritating. But at least it not everything was broken. But it was disgustingly dirty. When I went to take a shower it looked like I had walked around in dirt as the water was brown coming off my feet. Needless to say we wore our sandals or shoes the rest of the time in the room. Also, my wife bought some cleaning supplies and wiped down all the other surfaces. She also got a febreeze to spray as the room stunk like spices of some sort. We tried to stay away from our hotel room as long as possible because of how bad it was. I will never, ever stay here again. It was a terrible experience all away around.
