2/10 Médiocre
17 juil. 2025
Hotel is a construction site
These glaringly positive reviews have to be fake⊠the hotel is a massive construction site with drilling that starts at 8 am and all the windows are closed shut with frosting on them. The beds are also the worst Iâve ever slept on in any hotel. Management let me move rooms after the first night in an attempt to have a better mattress, but the second room had old matcha poured over the bed frame and floor - I had to move a third time to a different room which also had the same mattress issue. No commercial gestures was offered, and cherry on the cake - when I asked for an invoice it became a battle. Apparently because I booked through hotels.com they were unable to issue an invoice, they managed to print one after back and forth.
The only positive of Hilton London Bankside is that most of the staff are friendly.
Never again.



Morgan
Morgan, séjour de 3 nuits
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