4/10 – Redelijk
24 februari 2025
Do your own negotiations with hotels
Originally booked (Hotels. Com) for Valentines weekend with weekend rates. On the day of travel realized we were bumped to Tuesday night (obviously over booked) and NOWAY to communicate to Hotels.com, except the near worthless "virtual chat" (they got your money). Did get an Email about paying 10 bucks for insurance the next day but couldn't call anyone to see what that all pertained(thinking it maybe a SCAM too). Ended up able to go Tuesday anyway, at the expensive weekend rates, and tried to make the best of the rear penetration given by hotels.com . My fiancé works the frauds dept. at a large financial institution, she said this practice where you can't communicate effectively with the third-party "money taker" is an extremely common call she gets. *Do your own negotiations with the hotel directly, while not perfect, at least you cut the third-party out of it, otherwise the hotel(that picks up the phone) will tell you you'll have to go through the booking company anyway if you went that route. All in all the hotel was on the edge of dated, fairly dirty, unvacuumed in hall areas the facilities seemed nice enough for off season and being a non-resort hotel, the check-in staff we had at check-in seemed to be of an average C- grade of animatron greeters, displaying dry and very little helpfulness skills in describing amenities. Our expensive room gulf view we had was nice, the lazy river and indoor pool look as it should, lots of road work out front expect traffic and delays.
Aaron
Aaron, reis van 1 nacht
Geverifieerde gastenbeoordeling van Hotels.com
