It was a horrible place. Granted Americas Best are older properties and in the past werenât an issue, but this place stunk of roaches and pesticides and the clerk I dealt with was very flippant about me not not wanting to stay there, he just said âWhateverâ and waived his hand very dismissively. This was just the lobby and office area. He came from what I assume was the managers apartment.
Will give it a poor review on the Hotels. Com
app/website.
I stayed at the same hotel about one year ago and nothing changed, In fact by default I think I had the same room.
There are paint chips everywhere, the door has tissue stuffed where the latch would be. The toilet runs constantly. A/C though set was never cold or comfortable. Coult not be adjusted. Light on night stand near the bathroom never works . .It's too far to use the other side of the bed. THE BED IS TOO HIGH for me to get in. The top is near my waist, impossible to get into bed, had to put my foot on the night table, and use the ice bucket tand use the couch cushion o raise myself a few inches.
There is a fridge and microwave but absolultely NO PLACE to put anything, no table or ledge or shelf to place a dish or cup or food, fruit anything. I had to use the bed to access my cane, phone or ipad,any clothing. NO TISSUES anywhere I'm not talking about toilet tissue. Just a tissue to blow nose or personal use. They offer no coffee service. There was no possiblitiy to get a drink unless you bring it all yourself. I had one cup I brought myself. So next time I would have to bring a stepping stool and a little table it's ridiculous. No store nearby just to get any essential.
Filthy, misrepresented, broken toilet seat, cold water, half the outlets dont work, dark green algae in a pool advertised that isnt open, dont provide breakfastâŠ.shameful
No hot water in the shower, crack mirror in the bathroom, dirt in the wall in the bathroom. Bathroom cigar Burns in the bedspread comforter even though it was a non-smoking room and the light switch at the front door was broken. Could not access the room with the key card. The front desk man had to come down and open the door. The list kind of goes on and on property wasn't a very poor shape. The pool's torn out even though said they had a pool on the listing
While the property was close to family that we were visiting the room left much to be desired. Our tub was in rough shape and looked as if it had mold growing in it. The toilet seat was barely holding on as one of the anchor points was broken. There was a chunk missing out or our bathroom sink counter and there were several holes in the walls that were not patched well. The floor in our room was also strangely sticky and we noticed several stains on the mattress while we were packing up to leave. Although we had no intention of using the pool during our stay it was left in a state that could cause bacteria to grow and mosquitoes to nest due to there being algae filled stagnant water.
The best thing I can say is that the AC worked wonderfully and the bed was very comfortable. The staff was also very friendly and nice. The price was good for the time we spent there but the state of the room left much to be desired.
We didnât even go inside. There were people living in this hotel! There was a family with four kids unloading their groceries. It was took late to even get a refund so I just took the hit and went somewhere else. It should be listed as a 1 star at most.