The hotel is placed near everything you need, bus and tube. The staff is excellent, 6 out 5 stars.
However, our room was not ready when we arrived at 3 o’clock when check in normally is. Our room was ready at about 30 min later. slightly annoying but things happens. Unfortunately our room was not ready when we got in. The floor was dirty, the toilet had hair around and in it, the tiles are dirty and look moldy and the bottom of the shower door is brown. Furthermore, some of the complimentary boxes in the bathroom were empty. The staff had put back the boxes the previous guests had emptied, and there was no toilet pappaer to be found anywhere in the room. But that’s unfortunately not all. The hallways sometimes reeked of smoke. Cigarette smoke. And it smelled in our rooms too if you left the air conditioning on, speaking of air conditioning. The air condition in the rooms was REALLY noisy. We had to use ear buds to sleep well. But back to the positives; the toilets in the reception were always clean and tidy, the breakfast was good, the fitness room was small, but really nice and cold, and always topped up with cold water. generally the state of the hotel was nice and clean. And again, the staff was superb.
