The heat in our room was not working. Outside temperature was 21. A second room proved to be still under renovation. The third room was acceptable. So in the end, it worked out.
Employees wore no masks during the height of COVID in Texas so far, however the room was very spacious with a sink and kitchenette. Give and take, as long as we were social distancing and wearing masks. Overall a good stay on our way back home.
I booked and paid for a king room. Upon arriving, told they were "out of king rooms but we will 'upgrade' you to a queen room"?? Same price of course for a smaller bed. First room I went to, the AC didn't work (West Texas middle of summer - at least 85°in the room). Second room, half the lights were out & again, broken AC. Third room, phone broken but AC worked, but it had been off so I was miserable for almost 2 hours while it cooled off. The desk clerk was polite about changing rooms but it was after hours so I had to keep hauling my luggage from the room back to the lobby & then to the next room. All rooms had that sour musty smell old hotels get.
Would never stay here again.
A little more upkeep needed we always stay there when we travel to Plainview- staff Person I dealt with sheâs amazing and helpful all the time.just please do more Maintenance in the rooms.
I have to admit that this hotel looked a little sketchy from the outside with a broken sign and an old bar to the front. But once we made it inside it was very nice. The room was spacious and it was very quiet at night. The bar is no longer in use. Easy access on and off the interstate.
just stayed one night went to the the lobby next morning at 7:30 had to wait for them to make coffee which made me a little late girl behind the desk wasn't doing her job very well should pay more attention had to use body wash for hand soap in the room there was no bar soap but the room was clean will stay there again
I like the big room, they didnât have a breakfast room but had breakfast weâve already left the card in the room so we couldnât go back in there to eat so ended up eating somewhere else. But other then that it was nice, very good price đ
I can say the room was clean, but the condition of the property could use a lot of work. it is obvious that the hotel predominantly caters to long term stays. There was a clean mini kitchen in my room. There were loose and cracked tiles in the bathroom. The 2" gap between the door and floor allowed every noise to come in. This room had previously been smoked in, so had that musty smoke smell lingering.
The hotel stay was comfortable and clean. The staff was always wiling to help and i had no problem calling a head and checking in before the normal check in time considering i arrived at 2am. The staff was very accommodating. I will be coming back to this hotel.