Very nice place. Room and building. the contact information wasn't provided and there is no reception at thi place... So I had to figure it out. Otherwise great little condo!!
This is an Airbnb, not a hotel, located in a luxurious building shared with other entities. Nobody representing my rental. The reception in the building emphasized that ours was private and refused to get involved. We were given a key later by a representative that eventually showed up, without much explanation, not being told that there were two symmetrical wings with similar numbers. We ended up opening the door of an apartment with a family inside. Horrible experience. The apartment itself was large, elegant and comfortable. It only contained two
plates, two glasses, two sets of silverware, a single frying pan and a small cooking pan, nothing else. No glass in the bathroom, no paper or cloth towel to clean in the kitchen.
I cannot recommend this place as it is.
Lovely luxury apartment in the heart of KL.
3 minutes walk from Bukit Nanas monorail station, and many exciting shops in the area.
Visitors should be reminded that this is not a traditional full service hotel, but a âserviced residence.â
You will not be greeted upon arrival like at a hotel, but be simply be handed the key to your room like an Airbnb property - may feel a little odd if you are not accustomed to this style.
But once you are connected in WhatsApp or WeChat to the service team, they are super helpful and prompt at all times!
You may find discounts for longer stays. I stayed here for a week.
Property itself is getting only slightly old, but still brilliant and luxurious with excellent view of the city from the rooftop.
May not quite be the Marina Bay Sands, but darn close!
Will certainly stay again.
There is no front desk receptionist so you have to contact the agent through WhatsApp to await for check in. This was the only inconvenience as if you needed anything you had to wait for their response. The pool and other facilities were clean and well maintained. The elevator was also another issue as you may have to wait over 10 minutes to get on as there were so many people. The location is convenient and overall the stay was good.
Booked 3 bedroom and they tried to give us a 2 bedroom with 1 tiny laundry closet room with no aircon. In their defence they did try to rectify the issue. They offered us another 1 bedroom for the 1st night then moved us all to a 3 bedroom the 2nd night. Was super inconvenient to be moving round so much for a 2 night stay. The washing machine didnt work so they offered to wash and dry over clothes. That was a huge ordeal. They had clothes for 7 hours and delivered them back wet. So we had to resend them and they didnt show up on time as requested so had to chase them up 4am which wasnt fun when we were trting to leave for the airport. They do try but fall short
Disaster off a stay.. first of all it took a long time to check in because I had to call a random number and someone eventually came down. She didnât even say hello. The cardkey did not work on the elevator, so everytime I wanted to enter my room I had to get help from security to met me in..
There were no warm water in the shower. Just cold..