The hotel looked like a luxury hotel upon arrival. No complaints about the bell man. Once you have paid, the service is terrible, air conditioner, was not blowing cool air, the door lock didnât function properly. My husband called twice for the room to be cleaned and nobody came. This hotel is too pricey for bad service.
The hotel room, bed and room furniture were very old and hasnt been updated since they opened years ago. Also the room towers were brownish and not clean
Fairly good environment. Temperature of the facility is good Food quality is fair and also helpful staff. How ever the bathroom floor needs some improvement. There is water buildup under the bathroom tile.
Perfect location, excellent staff,from the reception to the cleaners and the restaurant staff are all nice,cheerfull and very helpful. They pay attention to your needs and do their best to make your stay very welcoming. Also the sucurity departments are excellent. I will recommend this place anytime.
If you are flying from abroad,be rest asure you are welocme here.
The price is also not bad and the restaurant offers buffet đ
I love it.
I have stayed here a few times already this year. I have raised issues every time too. The staff are trying their very best with the available and provided resources but the issues here are related to management.
The breakfast is finish by 09.00 and there's sometimes nothing left.
The showers are connected to the ceilings and wonder why too.
You checked into the hotel earlier in the day but no towels available in the bathrooms including lack of toilet rolls until 8pm.
The Laundry staff are absolutely excellent.
The fridge never worked even when they say its fixed. So be careful of destructibles
At first checking, there's always a foul smell in the rooms no matter which one you pay for.
The junior and attending staff are courteous and always willing to offer " We are dealing with it sir".
Car parking is good and security is fine too.
Finally, you get an early phone call letting you know your extra charges if not checked out on time.
A serious management anorexic service