I booked a deluxe king and after checking in and getting to the room, I was placed in a double queen. When I called down to reception, I was told I didnât book a deluxe king and they didnât have any available. I double checked my booking and receipt, both of which said âdeluxe kingâ.
Then I waited in the lobby for my son to pick me up for dinner and listened to reception upgrade 2 different people checking in to a deluxe king room.
I stay here every time I visit my kids in CStat and have never been let down or disappointed, but this trip was both.