Nice hotel but no cleaning after our first night. Very unpleasant and no real solution provided.
Restaurant is nice but the food is not tasty at all even if i tried several meals.
Location, parking, size of the room and bed great.
Booked a deluxe room with patio area (pet free) when we got there they sent us to our room and they had downgraded us to a normal deluxe room no patio area. We went to reception and was told they didnât do pet free rooms with patios, I then said but those rooms are cheaper so they agreed to give us the difference back, if we hadnât of said we wouldnât of.
It would of been nice to of been told when booking or before we arrived that we had been downgraded
Room was also quite noisey with a loud boiler type noise in the night, bed very uncomfortable
Breakfast was ok but not much choice
Just one night stay with family en route to Holyhead. We arrived after 9 and had quick check in at bar, but were unable to have hot food (chef had gone home). Sandwiches were kindly offered. We made decision to get a takeaway but then had to eat this in our room which didnât make sense when there was a quiet area near the lifts with suitable tables, etc. However, the worst thing was the banging just as we were trying to sleep (2 women stuck in the lift!). This did not get sorted quickly and there was further disruption when they finally were released. The toilets downstairs were a disgrace and some more thorough cleaning would be nice. (chair, toilet, etc). Bed was lovely and comfy and room size with hot drinks choice was good. Breakfast was fab. V little interaction with staff.
No AC, the room was very hot and the fan was not very powerful. The food was not nice at all. The Salmon and vegetables were dry and the onion Bhaji was burnt.
Second stay here and lovely once again. Beautiful hotel and views in great location. Great friendly service and experience, always recommend to friends and family.
Unfortunately the room we were given smelled of cat urine. We mentioned this at check out and were given an apology though the poor smell in the room simply ruined our stay.
The receptionist could have been more personable. She was bordering on being rude and was rather unhelpful. She didn't make a good first impression.to us However, Ahmed was very pleasant, and made us feel very welcome. He is a great asset to this property.
Really lovely stay, rooms were a little dark but spotless, bathroom lovely. Breakfast in the first day was table service with great menu, breakfast on the Sunday was more limited as was self service.
The quality of the fittings and materials in both our bedroom and in the public areas we used was low budget. The bed was comfortable. The pillows were not. The room was uncomfortsbly warm and we could not find any thermostatic or A/C control.
The selection at the expensive breakfast buffet was very limited. A ÂŁ21.95 breakfast seems a lot for what was on offer.
The staff we met were charming and helpful.