Our stay at the Tru Hotel in Jacksonville was outstanding! The hotel’s cleanliness was absolutely immaculate, setting a high bar for our future visits. From the moment we checked in with Jeanette, who was incredibly welcoming and helpful, to our check-out with the gentleman in the Philadelphia Eagles hat (sorry I didn’t catch his name), the level of service was exceptional. Every staff member we encountered was friendly and attentive, making our stay truly enjoyable. When we’re back in Jacksonville, there’s a very good chance we’ll book here again. Thanks to everyone for making our stay so memorable!